Q: What payment methods do you accept, and are there any discounts?
A: We offer different discount rates based on your preferred payment term:
1. Prepayment (Pay at Checkout) — Enjoy a 12% discount.
2. Cash on Delivery (COD) — Enjoy a 10% discount.
3. 30-Day Credit Term — Enjoy a 7% discount.

Q: How long does it take for my Request for Quotation (RFQ) to be approved?
A: It usually takes 1 working day for our team to review and approve your quotation request. Please check your account dashboard or email regularly for updates.

Q: How to Pay？
A: Please follow the steps below
Checkout -> Select Delivery Address -> Confirm -> Select Payment Method (Card, Bank transfer, or Tng) -> Upload Receipt -> Submit.
Our team will confirm your order and arrange delivery within 1 working day. Stock availability is on a first-paid, first-served basis; we will contact you for an alternative item or order amendment if any item is out of stock.

Q: How long does delivery take?
A: Delivery typically takes 3–5 working days. You can see the exact delivery date in your order page.

Q: How do I contact you?
A: You can WhatsApp us at +60 10-666 2786 or email sismamoto996@gmail.com.